Arvotyö Henkilöstöpalvelut Customer Register Privacy Policy


(updated 27 April 2026)

TABLE OF CONTENTS

  1. Controller Information
  2. Person Responsible for Data Protection
  3. Name of the Register and Data Subjects
  4. Purpose and Legal Basis for Processing Personal Data
  5. Personal Data Processed
  6. Sources of Data
  7. Disclosure and Transfer of Data
  8. Data Protection
  9. Data Retention Period
  10. Rights of the Data Subject
  11. Changes to the Privacy Policy

1. CONTROLLER INFORMATION

Arvotyö Henkilöstöpalvelut

Business ID: 2810018-5

Lampputie 12 C 69, 00750 Helsinki

Phone: +358 10 200 3050

Email: info@arvotyo.fi

Website: www.arvotyo.fi

2. PERSON RESPONSIBLE FOR DATA PROTECTION

Jari Salmi

Data Protection Officer

Phone: +358 10 200 3050

Email: info@arvotyo.fi

3. NAME OF THE REGISTER AND DATA SUBJECTS

Arvotyö Henkilöstöpalvelut Customer Register

The register contains data on:
– Customers
– Potential customers
– Website users
– Newsletter subscribers

4. PURPOSE AND LEGAL BASIS FOR PROCESSING PERSONAL DATA

4.1 Purposes of Processing

– Managing and developing customer relationships
– Providing and personalizing services
– Business development
– Marketing and communication
– Customer service and responding to inquiries
– Service analysis and statistics
– Job applications

4.2 Legal Bases for Processing

a) Contract
– Managing customer relationships
– Delivering services
– Customer communication

b) Consent
– Marketing communication
– Use of cookies

c) Legitimate interest
– Business development
– Ensuring quality of customer service
– Preventing misuse

5. PERSONAL DATA PROCESSED

5.1 Basic Information

– Name
– Contact details (address, phone number, email)
– Language of communication
– Start and end date of the customer relationship

5.2 Customer-related Information

– Customer ID
– Purchase history
– Billing and payment information
– Customer feedback and contacts
– Job application data

5.3 Technical Data

– IP address
– Cookie data
– Website usage data

5.4 Marketing-related Data

– Marketing consents and prohibitions
– Participation in marketing activities

6. SOURCES OF DATA

Personal data is collected from:
– The data subject
– Use of the website and services
– Customer service interactions
– Marketing events
– Public sources
– Partners (with the data subject’s consent)

7. DISCLOSURE AND TRANSFER OF DATA

7.1 Disclosure of Data

Data may be disclosed to:
– Authorities when required by law
– Partners for service delivery
– Payment service providers for processing payments

– Job application data is not disclosed to third parties

7.2 Transfers Outside the EU/EEA

– As a rule, data is not transferred outside the EU/EEA
– Any transfers are carried out in accordance with data protection legislation and with appropriate safeguards

8. DATA PROTECTION

8.1 Technical Safeguards

– Firewalls and security software
– Encryption protocols for data transfer
– Regular security updates
– Backups

8.2 Organizational Safeguards

– Restriction and management of access rights
– Staff data security training
– Confidentiality agreements
– Data security policies

9. DATA RETENTION PERIOD

Data is retained only as long as necessary to fulfill its purpose and in accordance with applicable legislation. Accounting-related data is retained for at least 6 years in accordance with the Accounting Act.

10. RIGHTS OF THE DATA SUBJECT

10.1 You have the right to:

– Access your personal data
– Rectify incorrect data
– Request deletion of data
– Restrict processing
– Transfer data from one system to another
– Object to processing
– Withdraw consent at any time

10.2 Exercising Your Rights

You can exercise your rights by contacting:

Email: info@arvotyo.fi
Phone: +358 10 200 3050
Address: Lampputie 12 C 69, 00750 Helsinki

Requests will be responded to within 1 month.

10.3 Right to Lodge a Complaint

You have the right to lodge a complaint with the data protection authority if you believe that your personal data is processed in violation of data protection legislation.

11. CHANGES TO THE PRIVACY POLICY

– We reserve the right to amend this privacy policy
– Changes will be announced on our website
– We recommend reviewing the policy regularly
– The latest version is always available on our website